Fraudulent $*** purchase from Saks. Email receipt received from Saks *th Ave local stor...

GetHuman2711129's customer service issue with MasterCard from April 2019

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Help with my MasterCard issue
GetHuman2711129's usage of the GetHuman Phone for this issue
GetHuman Phone call #1 (a mon ago)
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The issue in GetHuman2711129's own words
Fraudulent $*** purchase from Saks. Email receipt received from Saks *th Ave local store. Last * digits of MC number on receipt may be from old unused card.
GetHuman2711129 did not yet indicate what MasterCard should do to make this right.
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MasterCard

Customer service issue
Reported by GetHuman2711129
Apr 9th, 2019 - a mon ago
I have an issue with MasterCard too
Fixed
Seen by 4 customers so far
Similar issue to 727 others
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Items needed
Account holder name
Billing address
Date of birth
Last 4 digits of Social Security number
Timeline
GetHuman2711129 started working on this issue
Apr 9th 7:13pm
GetHuman2711129 confirmed the issue is fixed. Hooray!
Apr 10th 3:53am