I'm an American with a mastercard debit card, traveling in Italy. I arrived today, and...

GetHuman687487's problème de service client avec MasterCard de mai 2018

10 vues | 214 similaire | 0 suivant
Aide sur mon problème MasterCard
First: share to improve GetHuman687487's odds
Strength in numbers! Companies respond better when others are watching.
Next: our robot will wait on hold for GetHuman687487 to get a MasterCard rep on the line!
Always use the GetHuman Phone to call MasterCard. We wait on hold and get a rep on the line for you faster and for free!
The issue in GetHuman687487's own words
I'm an American with a mastercard debit card, traveling in Italy. I arrived today, and accidentally put the wrong PIN into an ATM. Then I had to call my bank in order to regain access to my debit card. I called my bank, Ally Bank, and they reset my PIN, and then transferred my call to an automated mastercard number to set my new PIN. This automated system did not work, so Ally gave me the direct number to call (*-***-***-****). I have called that number a total of ** times, with accurate information, and the phone system will not process the information that I put in. I am out of the country and desperately need cash. I have called Ally Bank four times, and they have no solution. I need this to be resolved immediately.

GetHuman687487 did not yet indicate what MasterCard should do to make this right.

How GetHuman687487 fixed the problem

We are waiting for GetHuman687487 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get MasterCard's attention and get better help faster. Tap below to get started.
Vous avez également MasterCard problèmes?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman687487 fixes it.
This email address isn't valid

MasterCard

Problème de service client
Reported by GetHuman687487
mai 15, 2018 - il y a 2 ans
Not resolved
Vu par 10 clients jusqu'à présent
Problème similaire à 214 autres
0 clients suivant ce
Items needed
Nom du titulaire du compte
Adresse de facturation
Date de naissance
4 derniers chiffres du numéro de sécurité sociale

Timeline

GetHuman687487 a commencé à travailler sur ce problème
mai 15, 2018 7:53pm