I'm an American with a mastercard debit card, traveling in Italy. I arrived today, and...

GetHuman687487's problème de service client avec MasterCard de mai 2018

10 vues | 214 similaire | 0 suivant
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The issue in GetHuman687487's own words
I'm an American with a mastercard debit card, traveling in Italy. I arrived today, and accidentally put the wrong PIN into an ATM. Then I had to call my bank in order to regain access to my debit card. I called my bank, Ally Bank, and they reset my PIN, and then transferred my call to an automated mastercard number to set my new PIN. This automated system did not work, so Ally gave me the direct number to call (*-***-***-****). I have called that number a total of ** times, with accurate information, and the phone system will not process the information that I put in. I am out of the country and desperately need cash. I have called Ally Bank four times, and they have no solution. I need this to be resolved immediately.

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Problème de service client
Reported by GetHuman687487
mai 15, 2018 - il y a 2 ans
Not resolved
Vu par 10 clients jusqu'à présent
Problème similaire à 214 autres
0 clients suivant ce
Items needed
Nom du titulaire du compte
Adresse de facturation
Date de naissance
4 derniers chiffres du numéro de sécurité sociale


GetHuman687487 a commencé à travailler sur ce problème
mai 15, 2018 7:53pm