Hi, my girlfriend is a Juul user, unfortunately she favors the creme br*l*e pods which...

GetHuman2930856's problème de service client avec Juul de mai 2019

Aide sur mon problème Juul
First: share to improve GetHuman2930856's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman2930856 may need:
Nom d'utilisateur, mot de passe et adresse e-mail sur le compte
The issue in GetHuman2930856's own words
Hi, my girlfriend is a Juul user, unfortunately she favors the creme br*l*e pods which are not available in our town or many surrounding, so when I see them in other towns I’m working in I purchase them for her. Today I purchased her a couple packs in Mansfield ma at a Citgo gas station. When I got them home to her she said they didn’t taste the same at all, she said they were awful and upon further examination the pods were a completely different color than others she had. Even the packaging which said Juul all over it had slight differences. I believe this gas station is selling counterfeit pods and trying to pass them off as your product. Now I’m out **$ and she has pods that who knows what’s really in them. I know this isn’t your fault but I have no way to prove they cheated me but maybe it’s something u can look into b* they keep this going. Thanks Steve

GetHuman2930856 did not yet indicate what Juul should do to make this right.

How GetHuman2930856 fixed the problem

We are waiting for GetHuman2930856 to fix the problem and share the solution with the rest of us customers.

Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Juul customer problems.
Comment récupérer l'accès à mon compte avec Juul?Que dois-je faire si j'ai des problèmes avec des pods JUUL défectueux?Pouvez-vous retourner un JUUL cassé?
Do you have a customer issue as well?
We can help you get Juul's attention and get better help faster. Tap below to get started.
Vous avez également Juul problèmes?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid


Problème de service client
Reported by GetHuman2930856
mai 16, 2019 - il y a 3 ans
Not resolved
Vu par 14 clients jusqu'à présent
Problème similaire à 4606 autres
0 clients suivant ce


GetHuman2930856 a commencé à travailler sur ce problème
mai 16, 2019 1:47am