Before contacting them, items GetHuman1580043 may need:
Account holder name, Billing address, Date of birth, and Last 4 digits of Social Security number
The issue in GetHuman1580043's own words
I haven't used my JCP card in about a year. I need to know :**(*) the date on which my billable balance is determined each month,**(*) the date on which my payments are due, and**(*) The city where I will mail payments.
GetHuman1580043 did not yet indicate what JCPenney Card Services should do to make this right.
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