Dear Madame and Sir,***yesterday I booked a double room (* person) in the Villa Exner B...
GetHuman-hannaber's problème de service client avec Hotwire de octobre 2018
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The issue in GetHuman-hannaber's own words
Dear Madame and Sir,***yesterday I booked a double room (* person) in the Villa Exner Boutique Hotel in South Africa in the time from Nov *, **** - Nov **, **** (see mail below) on your website.***Annoyingly when I searched for a hotel in Mossel Bay, South Afrika, Hotwire showed me***Villa Exner Boutique Hotel in*** Essenhout Avenue, Grabouw, Western Cape, **** Africa*which is *** kilometrs away from Mossel Bay, South Afrrica.***** **Unfortunately my friend and I are not able to make use of it because we were searching for a hotel in Mossel Bay.***Is there a possibility to cancel this reservation and get a refund?***I really hope there is a chance to cancel it.***I am looking forward to hearing from you.***Best regards*Hanna Berster
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