Good day,**we have on **.** **** on hotwire for the night of **.**. - **.**. booked a h...

GetHuman1310550's problème de service client avec Hotwire de octobre 2018

11 vues | 702 similaire | 1 suivant
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The issue in GetHuman1310550's own words
Good day,**we have on **.** **** on hotwire for the night of **.**. - **.**. booked a hotel room at the Sleep Inn in Londonderry * USA. Price $ **.**.**Hotwire Confirmation *********Hotwire itinitary ************When we arrived at the hotel we were told at the front desk that due to a fire with currently taking place fire brigade (there were just several fire brigades on the spot in use) all in the last hours booked rooms were canceled by the hotel. The booked via hotwire room is not available for us.**We had to look for a new hotel for this night on our own initiative.**As we could not use the booked room without our own fault I expect a umedeede refund of the paid price on the booked credit card. Since it was not possible to spend the night from the hotel, no room rate can be charged.

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Hotwire

Problème de service client
Reported by GetHuman1310550
oct. 10, 2018 - il y a 2 ans
Not resolved
Vu par 11 clients jusqu'à présent
Problème similaire à 702 autres
1 client suit

Timeline

GetHuman1310550 a commencé à travailler sur ce problème
oct. 10, 2018 6:19pm