I finally have my facts together. My son asked me to rent a full size SUV that I was su...
GetHuman813642's problème de service client avec Hotwire de août 2018
31 vues | 553 similaire | 0 suivant
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The issue in GetHuman813642's own words
I finally have my facts together. My son asked me to rent a full size SUV that I was supposed to pick up on the *th of August but when I talked to the rental company they told me that I needed a plane ticket or credit card that had at least $*** on it. I told them that I did not have that much on my credit card which made me ineligible to rent the vehicle. Hotwire.com took the money out of my account and I did not know it because the rental company told me that I had to show ID and swipe my car in order to pick up the vehicle so quite naturally I didn't expect for anything to come out of my account because I did not know that Hotwire will take the money without everything being in order. I need my money refunded. This mess put my account into the negative of almost $*** I don't have money to give away because I am not rich. I had the situation a little confused until my son got back in town and explain to me everything that happened between two different rental companies. But at this point I need my refund ASAP
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