Booked a house in Exuma Bahamas * year ago for *-*-** to *-*-**. Hurricane Dorian hit F...

GetHuman-tkgonthe's problème de service client avec HomeAway.com de février 2020

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The issue in GetHuman-tkgonthe's own words
Booked a house in Exuma Bahamas * year ago for *-*-** to *-*-**. Hurricane Dorian hit Florida and the airline cancelled our flight. I was constantly updating the owner. When it was confirmed we could not make it, he didn't offer a refund but asked us to pick a future date which we did. (*-**-** to *-**-**) I started trying to contact the owner Jan *rd this year with ZERO response. Through my own investigating, I found he had left Vrbo*Homeaway for another company at some point. Now he has my $****.** and I have no where to stay in * weeks

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Problème de service client
Reported by GetHuman-tkgonthe
févr. 28, 2020 - il y a un an
Not resolved
Vu par 23 clients jusqu'à présent
Problème similaire à 380 autres
0 clients suivant ce

Timeline

GetHuman-tkgonthe a commencé à travailler sur ce problème
févr. 28, 2020 8:41pm
GetHuman-tkgonthe indique que le problème n'est pas encore résolu.
févr. 29, 2020 12:55am