I wanted to reset my samsung galaxy J* prime as it was malfunctioning,but it went into...

GetHuman-ujongjoe's customer service issue with Google from June 2019

Help with my Google issue
First: share to improve GetHuman-ujongjoe's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-ujongjoe may need:
Phone Number on Account, Account Number, Name of Account Holder, Date of Birth, and Email on Account
The issue in GetHuman-ujongjoe's own words
I wanted to reset my samsung galaxy J* prime as it was malfunctioning,but it went into google account which is the account of the fellow who sold the phone to me as he needed money to travel. i can't even contact him becos he has no phone. what do i do to remove this google account? bcos, i can't even use the phone.
GetHuman-ujongjoe did not yet indicate what Google should do to make this right.
I have an issue with Google too
How GetHuman-ujongjoe fixed the problem
We are waiting for GetHuman-ujongjoe to fix the problem and share the solution with the rest of us customers.
Please help with my Google issue
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Google customer problems.
Is It Possible to Get Technical Support from Google?How do I recover my disabled Google account?
Do you have a customer issue as well?
We can help you get Google's attention and get better help faster. Tap below to get started.
Chat with a real person?
If our free tools aren't enough, we partner with a US company that connects you with a live expert right now for a reasonable fee.
Try a Live Expert
Having Google issues too?
Get tips from pros & other customers, and get it handled faster:
Pour de meilleurs résultats, écrivez au moins 100 caractères
Cette adresse e-mail n'est pas valide

Google

Customer service issue
Reported by GetHuman-ujongjoe
Jun 13th, 2019 - 4 mons ago
I have an issue with Google too
Not resolved
Seen by 1 customer so far
Similar issue to 75962 others
0 customers following this
Timeline
GetHuman-ujongjoe started working on this issue
Jun 13th 5:46am