I wanted to reset my samsung galaxy J* prime as it was malfunctioning,but it went into...

GetHuman-ujongjoe's customer service issue with Google from June 2019

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The issue in GetHuman-ujongjoe's own words
I wanted to reset my samsung galaxy J* prime as it was malfunctioning,but it went into google account which is the account of the fellow who sold the phone to me as he needed money to travel. i can't even contact him becos he has no phone. what do i do to remove this google account? bcos, i can't even use the phone.
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Customer service issue
Reported by GetHuman-ujongjoe
Jun 13th, 2019 - 4 mons ago
I have an issue with Google too
Not resolved
Seen by 1 customer so far
Similar issue to 75962 others
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GetHuman-ujongjoe started working on this issue
Jun 13th 5:46am