How do I use GetHuman's call waiting feature with a NON cell phone?*It tells me "key in...

GetHuman7029237's problème de service client avec GetHuman de janvier 2022

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The issue in GetHuman7029237's own words
I was trying to use the call waiting feature but when I entered my phone number, it told me to type in the *-digit code GetHuman texted to me.... nice, good luck texting me on a landline, GetHuman.... ... How do I use GetHuman's call waiting feature with a NON cell phone?*It tells me "key in the *-digit code we just texted to you".... uhhh WRONG, GetHuman.... fora company DESIGNED to help with unfriendly issues, you just CREATED one..... how the *bleep* do I get a TEXT on a LANDLINE?
Not all phones are cell phones! I HIGHLY doubt they "don't realize" this....
Have an option for either text or voice call for the *-digit code, or maybe email?
I could not possibly do anything about this EXCEPT comply, which I don't feel like doing... I would like to see GetHuman "humanize" their feature....
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Problème de service client
Reported by GetHuman7029237
janv. 16, 2022 - il y a 9 mois
Not resolved
Vu par 13 clients jusqu'à présent
Problème similaire à 165 autres
0 clients suivant ce

Timeline

GetHuman7029237 a commencé à travailler sur ce problème
janv. 16 4:31pm