I bought a Nintendo Switch lite with the protection plan from the Granite Falls, NC sto...

GetHuman7840465's problème de service client avec GameStop de septembre 2022

Aide sur mon problème GameStop
First: share to improve GetHuman7840465's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman7840465 may need:
Numéro de commande, nom sur la commande, adresse e-mail sur la commande et adresse de facturation
The issue in GetHuman7840465's own words
I bought a Nintendo Switch lite with the protection plan from the Granite Falls, NC store on ******. The entire time I was hassled by an employee by the name of Aldo for my number, so he wasn’t paying much attention to the sale or the item. A couple weeks went by and I didn’t use the switch much, it just sat in the case pretty much, so I was planning on just trading it in since I knew it was past the * days for the return. When I went to trade it in, in the same condition it was bought in, they said they’d have to defect it because of some minor blemishes on the back that were there when I bought it. I explained to them that I bought it in that condition and that I had a protection plan on it anyways. They rudely proceeded to say that there was nothing they could do and if they didn’t like that fact they’d have to defect it, to just take my item and go. My boyfriend, being a previous employee, called up there to ask if there was anything they could do because it didn’t seem right that I was out of a system and about $*** dollars. He was polite about the whole exchange and just wanted to see if there was anything that could be done to resolve the issue. The employee proceeded to rudely say that we had been hassling them and that we were banned from the store.

GetHuman7840465 did not yet indicate what GameStop should do to make this right.

How GetHuman7840465 fixed the problem

We are waiting for GetHuman7840465 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get GameStop's attention and get better help faster. Tap below to get started.
Vous avez également GameStop problèmes?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

GameStop

Problème de service client
Reported by GetHuman7840465
sept. 27, 2022 - il y a 2 mois
Not resolved
Vu par 7 clients jusqu'à présent
Problème similaire à 166 autres
0 clients suivant ce

Timeline

GetHuman7840465 a commencé à travailler sur ce problème
sept. 27 3:24pm
GetHuman7840465 indique que le problème n'est pas encore résolu.
sept. 27 7:32pm