I went to purchase borderlands * and it said declined yet it shows the money taken out...

GetHuman3628360's customer service issue with GameStop from September 2019

Help with my GameStop issue
First: share to improve GetHuman3628360's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman3628360 may need:
Order number, Name on the order, Email address on the order, and Billing address
The issue in GetHuman3628360's own words
I went to purchase borderlands * and it said declined yet it shows the money taken out of my bank but j received no confirmation for the order. So I'd like to have the transaction cancelled so I can purchase the game elsewhere or the transaction confirmed and my product shipped out.
GetHuman3628360 did not yet indicate what GameStop should do to make this right.
I have an issue with GameStop too
How GetHuman3628360 fixed the problem
We are waiting for GetHuman3628360 to fix the problem and share the solution with the rest of us customers.
Please help with my GameStop issue
Do you have a customer issue as well?
We can help you get GameStop's attention and get better help faster. Tap below to get started.
Having GameStop issues too?
Get tips from pros & other customers, and get it handled faster:
Pour de meilleurs résultats, écrivez au moins 100 caractères
Cette adresse e-mail n'est pas valide

GameStop

Customer service issue
Reported by GetHuman3628360
Sep 21st, 2019 - 22d ago
I have an issue with GameStop too
Not resolved
Seen by 5 customers so far
Similar issue to 2685 others
0 customers following this
Timeline
GetHuman3628360 started working on this issue
Sep 21st 7:56pm
GetHuman3628360 indicated the issue is not fixed yet.
Sep 24th 12:55pm