I went to purchase borderlands * and it said declined yet it shows the money taken out...

GetHuman3628360's customer service issue with GameStop from September 2019

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The issue in GetHuman3628360's own words
I went to purchase borderlands * and it said declined yet it shows the money taken out of my bank but j received no confirmation for the order. So I'd like to have the transaction cancelled so I can purchase the game elsewhere or the transaction confirmed and my product shipped out.
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Customer service issue
Reported by GetHuman3628360
Sep 21st, 2019 - 22d ago
I have an issue with GameStop too
Not resolved
Seen by 5 customers so far
Similar issue to 2685 others
0 customers following this
GetHuman3628360 started working on this issue
Sep 21st 7:56pm
GetHuman3628360 indicated the issue is not fixed yet.
Sep 24th 12:55pm