Freedompop access isn't working

GetHuman5943000's Problème de prise en charge des appareils avec FreedomPop de avril 2021

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The issue in GetHuman5943000's own words
Trying to get back my freedompop connection! ... My PC computer network has wifi and my phone has wifi connected through that.* I did recently do a windows update. My phone connection to freedompop won't work recently. I tried reinstalling the freedompop app and messenger but they won't work.*I get a errors message, saying "General error. there was an error trying to communicate with the server. please try again." this keeps displaying on my cell phone, and the message saying freedompop setup is trying to locate user for device.* I found that the website is working again and signed in but I am still having same problem on my cell phone.*My phone number associated with my account on freedompop is ***-***-*****I am using a smart phone Samsung Galaxy S*
they fixed the website but the mobile phone connection still won't work. I am not able to make calls or text, or receive.
Fix my connection please!
I use the freedompop often. and need it to order online for things.
I have tried reinstalling the freedompop apps for my phone, and rebooted my phone too. and sent emails to freedompop costumer service. I have not got a reply!
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Freedompop.com
Problème de support de périphérique
Reported by GetHuman5943000
avr. 20, 2021 - il y a 2 ans
Not resolved
Vu par 40 clients jusqu'à présent
Problème similaire à 357 autres
0 clients suivant ce
Items needed
Nom du titulaire du compte
Adresse de facturation
Numéro de téléphone sur le compte
Les 4 derniers chiffres du SSN

Timeline

GetHuman5943000 a commencé à travailler sur ce problème
avr. 20, 2021 1:49am