Walmart.com set up a delivery to a fedex office. I listed my girlfriend as the pick up...
GetHuman3078350's customer service issue with FedEx from June 2019
Help with my FedEx issue
First: share to improve GetHuman3078350's odds
Strength in numbers! Companies respond better when others are watching.
The issue in GetHuman3078350's own words
Walmart.com set up a delivery to a fedex office. I listed my girlfriend as the pick up person as I would not be able to go. She went to pick it up and they refused to release it (she had the id and tracking number with receipt). She asked if the person working there would talk with me and he refused. Then I called walmart.com who called the store, then they transfer the call to the person working in the store who told me to wait, and he put me on hold for ** minutes before hanging up.*The store is: *** The Alameda ***San Jose, CA ***** US
GetHuman3078350 did not yet indicate what FedEx should do to make this right.
I have an issue with FedEx too
How GetHuman3078350 fixed the problem
We are waiting for GetHuman3078350 to fix the problem and share the solution with the rest of us customers.
Please help with my FedEx issue
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.