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The issue in GetHuman3078350's own words
Walmart.com set up a delivery to a fedex office. I listed my girlfriend as the pick up person as I would not be able to go. She went to pick it up and they refused to release it (she had the id and tracking number with receipt). She asked if the person working there would talk with me and he refused. Then I called walmart.com who called the store, then they transfer the call to the person working in the store who told me to wait, and he put me on hold for ** minutes before hanging up.*The store is: *** The Alameda ***San Jose, CA ***** US
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