EL AL cancelled our non stop return trip, my wife an I are senior citizens with mobilit...

GetHuman7573439's problème de service client avec EL Al Airlines de juin 2022

Aide sur mon problème EL Al Airlines
The issue in GetHuman7573439's own words
EL AL cancelled our non stop return trip, my wife an I are senior citizens with mobility issues, now the return flight to Toronto is via Boston with a * hour layover. *We purchased non stop flight tickets, and now we are stuck with our tickets not usable if the flights are the non-stop version.*There is no human answering phone calls or emails, this is the worst customer service I have ever experienced, after paying over $**** for air flights to Israel.*we need a ***% refund so we can find another way to fly non stop to Israel , we are senior citizens and do not have a travel agent *Sanson Zakalik , Booking Number U*QMSO , Ticket Number ************* , Document Number **************Klara Zakalik, Booking Number U*QMSO , Ticket Number *************. Document Number ***************We booked NON STOP flights, with Premium Economy and we paid in full with our credit card.

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EL Al Airlines

Problème de service client
Reported by GetHuman7573439
juin 26, 2022 - il y a 2 mois
Fixed
Vu par 3 clients jusqu'à présent
Problème similaire à 97 autres
0 clients suivant ce
Items needed
Nom sur le compte
Adresse de facturation
Adresse e-mail sur le compte

Timeline

GetHuman7573439 a commencé à travailler sur ce problème
juin 26 2:15pm
GetHuman7573439 a confirmé que le problème était résolu. Hourra!
juin 26 6:22pm