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EL Al Airlines Customer Service

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Top questions and answers

Be sure to check out the full answer to your question listed below. We have written extensive, step-by-step guides for even the most vexing of customer service problems for EL Al Airlines.

What is EL AL's frequent flyer program? EL AL's frequent flyer program, known as Matmid, offers valuable rewards and exclusive benefits to loyal travelers. Enrollment is free,... Read more

Can I make changes to my booking? Yes, you can make changes to your booking with EL Al Airlines. We understand that plans change, and we want to provide flexibility... Read more

Is there a special assistance for passengers with disabilities? Yes, EL Al Airlines provides special assistance for passengers with disabilities. We understand the importance of ensuring a comfortable... Read more

Is Wi-Fi available on board? Yes, Wi-Fi is available on board EL AL Airlines flights. Passengers can stay connected and enjoy high-speed internet throughout their... Read more

What are the check-in options for my flight? EL Al Airlines offers several convenient check-in options for passengers. Firstly, travelers can check-in online through the airline's... Read more

What is the baggage allowance for my flight? The baggage allowance for your flight with EL Al Airlines depends on the specific fare you have booked and the route you are traveling.... Read more

Can I bring my pet on board? EL AL Airlines welcomes pets on board. Pet transportation can be arranged for both domestic and international flights, subject to certain... Read more

There's more!

Click below to show 5 more questions, answers, and complete guides to common EL Al Airlines customer support problems.

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Recent reasons customers contacted EL Al Airlines:

Rescheduling a flight for tomorrow to another date on Monday

Upgrade seat on my flight

made a change for my flight from tal aviv to jfk and didint got my upgrade would like t...

i speld my name rong on my boking

Need to reschedule return flights to Israel

Because of what's happening in Israel, I'd like to cancel my ticket. It's hard to get t...

I need to get a credit voucher on my flight that I didn’t board

cancel ticket within ** hours

I have * flights leaving to Israel on Nov *nd that need to be changed or refunded. I ne...

would like to select a seat

Need refund for **JLXU. Cannot travel due to war

Get a full refund on flight due to the ongoing situation in Israel. It is for November...

hi, id like to change my current reservation

Help me with my issue

Does GetHuman work with EL Al Airlines?

GetHuman does not work with EL Al Airlines's customer support operations, directly or in any other way. GetHuman has no partnership or relation to EL Al Airlines at all. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. Much of the information on this website comes from customers who struggled to find the best contact information or solve a problem and shared their story. The information on this website is edited frequently, but for the most accurate and up to date contact information, it may be useful to check EL Al Airlines's own website for new or more up to date information about calling or messaging their call center. If you'd like to help in the effort to improve customer service for all, please share this page!