Billing info add husband to account

GetHuman3567364's customer service issue with Duke Energy (OH & KY) from September 2019

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PIN on Account, Account Holder Name, Phone Number, Email on Account, Billing Address, Last 4 of Social Security, and Account Number
The issue in GetHuman3567364's own words
The problem: Billing info add husband to account
GetHuman3567364 did not yet indicate what Duke Energy (OH & KY) should do to make this right.
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Duke Energy (OH & KY)

Customer service issue
Reported by GetHuman3567364
Sep 10th, 2019 - a mon ago
I have an issue with Duke Energy (OH & KY) too
Not resolved
Seen by 8 customers so far
Similar issue to 244 others
0 customers following this
Timeline
GetHuman3567364 started working on this issue
Sep 10th 9:21pm