I paid a deposit when I *st got my service on...I haven't moved I haven't got my lights...

GetHuman-acmadw's customer service issue with Duke Energy (IN) from July 2019

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The issue in GetHuman-acmadw's own words
I paid a deposit when I *st got my service on...I haven't moved I haven't got my lights shut off...and I got hit with a ***$ deposit on this months light bill...Im struggling so hard to pay my light bill every month and now on top of my light bill I have to pay another ***$ deposit...WHY?!?!!?!
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Duke Energy (IN)

Customer service issue
Reported by GetHuman-acmadw
Jul 16th, 2019 - 2 mons ago
I have an issue with Duke Energy (IN) too
Not resolved
Seen by 1 customer so far
Similar issue to 292 others
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Timeline
GetHuman-acmadw started working on this issue
Jul 16th 2:28pm