On ******** I placed an order for my husband Chuck Miller for the following items: Exec...

GetHuman4960221's problème de service client avec Dollar Shave Club de juin 2020

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The issue in GetHuman4960221's own words
On ******** I placed an order for my husband Chuck Miller for the following items: Executive blades (*) @ $** ea, Shave butter (*) @ $* ea, Executive handle (*) @ $* for a subtotal of $**.**. It was free S&H, an $*.** discount and tax of $*.** for a total of $**.** which was deducted from one of our Visa credit cards on ********. By ******** I had not received any shipment info so I called Dollar Shave Club and spoke to a lady who located my order but no shipping info. She said she would duplicate the order and send it out at no charge. Still no shipping info as of today. If I do not hear back from you in a reasonable amount of time and to my satisfaction, I will be calling my credit card company to dispute the charges. It used to be a pleasure dealing with Dollar Shave Club but I no longer would recommend them to anyone.

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Dollar Shave Club

Problème de service client
Reported by GetHuman4960221
juin 16, 2020 - il y a 9 mois
Not resolved
Vu par 18 clients jusqu'à présent
Problème similaire à 1998 autres
0 clients suivant ce

Timeline

GetHuman4960221 a commencé à travailler sur ce problème
juin 16, 2020 7:49pm