I have tried to get in touch regarding my account. I have called the customer service n...

I have tried to get in touch regarding my account. I have called the customer service number and tried to chat online - but am getting nowhere. We have been a customer for *-* years. Trying to track orders and cants see when the last ordered was delivered to us. It has been a long time since we have gotten an order. If I am understanding the online track order history - the last time it shows an order was delivered was June ** and all orders after that do not state they have been delivered. Where are our orders which we have been charged for? Please let me know as soon as possible - if they are not located we will be requiring a refund as well as cancelling our subscription.**Thank you,*Mike and Cheryl Shellman**Sent from my iPhone