I have tried to get in touch regarding my account. I have called the customer service n...

GetHuman4846830's problème de service client avec Dollar Shave Club de mai 2020

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The issue in GetHuman4846830's own words
I have tried to get in touch regarding my account. I have called the customer service number and tried to chat online - but am getting nowhere. We have been a customer for *-* years. Trying to track orders and cants see when the last ordered was delivered to us. It has been a long time since we have gotten an order. If I am understanding the online track order history - the last time it shows an order was delivered was June ** and all orders after that do not state they have been delivered. Where are our orders which we have been charged for? Please let me know as soon as possible - if they are not located we will be requiring a refund as well as cancelling our subscription.**Thank you,*Mike and Cheryl Shellman**Sent from my iPhone

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Dollar Shave Club

Problème de service client
Reported by GetHuman4846830
mai 20, 2020 - il y a 9 mois
Not resolved
Vu par 3 clients jusqu'à présent
Problème similaire à 1974 autres
0 clients suivant ce

Timeline

GetHuman4846830 a commencé à travailler sur ce problème
mai 20, 2020 12:43pm