I cancelled my account after my initial box arrived, in October ****. Despite that I wa...

GetHuman4818436's problème de service client avec Dollar Shave Club de mai 2020

Aide sur mon problème Dollar Shave Club
First: share to improve GetHuman4818436's odds
Strength in numbers! Companies respond better when others are watching.
The issue in GetHuman4818436's own words
I cancelled my account after my initial box arrived, in October ****. Despite that I was charged in November **** and in March ****. I hadn't received any further products until the march box, so I thought I had successfully canceled. I've been charged for items I don't want and won't use. I'm happy to send the march box back, but I didn't receive the November box (and therefore can't send it back). I'd like a refund. I won't be using the products because I did not like them and switched to epillating.

GetHuman4818436 did not yet indicate what Dollar Shave Club should do to make this right.

How GetHuman4818436 fixed the problem

We are waiting for GetHuman4818436 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Dollar Shave Club's attention and get better help faster. Tap below to get started.
Vous avez également Dollar Shave Club problèmes?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Dollar Shave Club

Problème de service client
Reported by GetHuman4818436
mai 13, 2020 - il y a 10 mois
Not resolved
Vu par 1 client jusqu'à présent
Problème similaire à 2013 autres
0 clients suivant ce
Items needed
Nom d'utilisateur
Mot de passe
Adresse e-mail sur le compte

Timeline

GetHuman4818436 a commencé à travailler sur ce problème
mai 13, 2020 5:58pm