We are unable to set up our account on line, keeps telling me they can not find the acc...

GetHuman3605030's customer service issue with DirecTV from September 2019

Help with my DirecTV issue
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Account phone number, Billing address, PIN or password on the account, and Name on account
The issue in GetHuman3605030's own words
We are unable to set up our account on line, keeps telling me they can not find the account. won't accept phone number or account number. we have been trying for weeks to do this.
GetHuman3605030 did not yet indicate what DirecTV should do to make this right.
I have an issue with DirecTV too
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DirecTV

Customer service issue
Reported by GetHuman3605030
Sep 17th, 2019 - a mon ago
I have an issue with DirecTV too
Not resolved
Seen by 3 customers so far
Similar issue to 20019 others
0 customers following this
Timeline
GetHuman3605030 started working on this issue
Sep 17th 6:14pm