I had a hard drive malfunction and had a new receiver sent to me . I am looking to retu...

GetHuman3236572's customer service issue with DirecTV from July 2019

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The issue in GetHuman3236572's own words
I had a hard drive malfunction and had a new receiver sent to me . I am looking to return the old one but don’t see a return address - where should I send the old receiver for recycling etc- and to enable no billing for replacement
GetHuman3236572 did not yet indicate what DirecTV should do to make this right.
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DirecTV

Customer service issue
Reported by GetHuman3236572
Jul 12th, 2019 - 3 mons ago
I have an issue with DirecTV too
Not resolved
Seen by 3 customers so far
Similar issue to 18142 others
0 customers following this
Timeline
GetHuman3236572 started working on this issue
Jul 12th 3:11pm