Technician made horrible mess that I am having to clean and repair.*I care for a daught...

GetHuman2930148's customer service issue with DirecTV from May 2019

Help with my DirecTV issue
The issue in GetHuman2930148's own words
Technician made horrible mess that I am having to clean and repair.*I care for a daughter that has had both legs amputated, and am disabled myself.*We struggle on our limited disability income, and have been promised $*-*** reward cards by at&t to resolve Direct TV issues in the past and have NEVER recieved, nor did customer service reps make notations of this either.*Would welcome this compensation for my labor and distress at this matter.*Sheila Lambert* Account ***********Jessica Gilliam****-***-****
GetHuman2930148 did not yet indicate what DirecTV should do to make this right.
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DirecTV

Customer service issue
Reported by GetHuman2930148
May 15th, 2019 - 5 mons ago
I have an issue with DirecTV too
Fixed
Seen by 11 customers so far
Similar issue to 16732 others
0 customers following this
Items needed
Account phone number
Billing address
PIN or password on the account
Name on account
Timeline
GetHuman2930148 started working on this issue
May 15th 10:41pm
GetHuman2930148 indicated the issue is not fixed yet.
May 16th 3:16am
GetHuman2930148 confirmed the issue is fixed. Hooray!
May 19th 1:40am
GetHuman2930148 confirmed the issue is fixed. Hooray!
May 19th 1:41am
GetHuman2930148 confirmed the issue is fixed. Hooray!
May 19th 1:41am