Hi My name is Barbara Wilson i do not have an account with you but for some reason a pe...

GetHuman-barbwils's customer service issue with DirecTV from February 2019

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Help with my DirecTV issue
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The issue in GetHuman-barbwils's own words
Hi My name is Barbara Wilson i do not have an account with you but for some reason a person a an account under my name on my att account but I'm having a hard time getting it removed. I don't know this person. I have talked to everyone that att and direct tv No one can help me. The information they gave me is that his name is Broverick Walker the account number is ******* he lives at *** Tennessee Gas road i live at *** Fave i have never had direct tv before. I talked to someone at direct tv and they said it was in collection. Can someone tell me what i need to do to get this taking care of. I have tried for many months with no results. I can't do anything with my att account because of this account.
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DirecTV

Customer service issue
Reported by GetHuman-barbwils
Feb 12th, 2019 - 8 mons ago
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GetHuman-barbwils started working on this issue
Feb 12th 12:15am