I'm so tired of paying u when i can't watch my shows. If u do not stop the internet con...

GetHuman-rdctkd's customer service issue with DirecTV from January 2019

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The issue in GetHuman-rdctkd's own words
I'm so tired of paying u when i can't watch my shows. If u do not stop the internet congestion issues u will lose me. I will cancel my order by next week if this doesnt change. U r charging me **.** and most of the time, especially after *pm, i cant watch anything! This service is not worth **.**. U need to upgrade ur service and fast. According to many forums, thousands of subscribers r angry at ur lack of service. U are now on my **** list and will loose me and many others if u cant figure out how to update ur service so it can service to all your scribers. Good luck! I feel i need a refund for the past * months since thats when ur service went to ****!
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DirecTV

Customer service issue
Reported by GetHuman-rdctkd
Jan 12th, 2019 - 2 mons ago
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GetHuman-rdctkd started working on this issue
Jan 12th 1:05am
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Jan 12th 1:06am