ATTN: DirecTV * AT&T -- Customer Loyalty Department**Dear DirecTV * AT&T,* *You are...

GetHuman-rgmellus's customer service issue with DirecTV from January 2019

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The issue in GetHuman-rgmellus's own words
ATTN: DirecTV * AT&T -- Customer Loyalty Department**Dear DirecTV * AT&T,* *You are *-*** months delinquent on providing me my local channels of which I have paid for in my monthly bill*contract. Is this an oversight, or false advertising.? (B.B.B.?) Please correct this in a timely manor. I expect compensation for this.**Thank you.**Loss of local channel (NBC) since August **th **** (please removes the following amount from my bill):**-- $*.** Loss of channel from Aug **th to Sept **th*-- $*.** Late fee**-- $*.** Loss of channel from Sept **th to Oct **th*-- $*.** Late fee**-- $*.** Loss of channel from Oct **th to Nov **th*-- $*.** Late fee**-- $*.** Loss of channel from Nov **th to Dec **th*-- $*.** Late fee**You are coming up on * months delinquent now. Please honor your agreement or compensate me on my monthly bill.* *-Randy Mellus* *****@***.com* (***) ***-***** DTV subscriber since August****** -- Account: *********…And, why not offer the PAC-** Network to customers as a per per view channel, or something like $**.** per month. You could start me off with the compensation that you owe me, and then bill me monthly after that…
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Customer service issue
Reported by GetHuman-rgmellus
Jan 3rd, 2019 - 10 mos ago
I have an issue with DirecTV too
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Seen by 27 customers so far
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GetHuman-rgmellus started working on this issue
Jan 3rd 2:44am