DJI Customer Service
Answers to Common Problems
Use DJI's Phone Number
DJI's customer service phone number is the best way to reach them and resolve issues. While there may be a wait, you will be able to talk to a real human being.
Recent reasons customers contacted DJI:
Took the DJI osmo * out of the box and connected it to charger while I read instruction...
I Purchased a NEW DJI Phantom * Pro* Obsidian drone on March **, **** from a Local DJI...
Yes my name is Charles Eddingfield with Above Average Video Productions. I bought a mav...
I bought my dji Mavic Air about a month ago. Ever since I bought it I feel like there h...
I ordered a dji Mavic Air on Jan *nd. I just got an email today saying that my drone w...
Dear DJI:**On ******** I bought my Mavic * Pro aircraft in a Best Buy store. I have bee...
Dear DJI:*Hi! I just send you this email yesterday.**On ******** I bought my Mavic * Pr...
Help me with my issue
Does GetHuman work with DJI?
GetHuman does not work with DJI's customer support operations, directly or in any other way. GetHuman has no partnership or relation to DJI at all. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. Much of the information on this website comes from customers who struggled to find the best contact information or solve a problem and shared their story. The information on this website is edited frequently, but for the most accurate and up to date contact information, it may be useful to check DJI's own website for new or more up to date information about calling or messaging their call center. If you'd like to help in the effort to improve customer service for all, please share this page!