I recently took over my husbands account---a new account but useing the same account nu...

GetHuman-ritaannr's customer service issue with DISH from September 2019

Help with my DISH issue
The issue in GetHuman-ritaannr's own words
I recently took over my husbands account---a new account but useing the same account number--my account has been set up--havent received my first bill yet.I called when my husband passed away--so he doesnt owe a bill but I keep getting emails saying I owe a big bill--which I dont,My bill will be ** dollars a month--which I havent received yet.I have talked to customer service concerning this matter several times,hasnt been resolved yet,The phone number for the account is ***-***-****--or maybe my phone number--***-***-****-- Account Number*ending in ****--I would like to have this resolved.Like I said--I dont owe a bill yet--and have talked numerous times to customer support*Thanks*Rita Harris***ps--*Paul doesnt owe a bill either-- I called when he passed away--changed account to mine--just had to leave it as same account number to get the discounts--I couldnt afford the payment he had--hope this is understandable--when I call they say it's ok but I hate to keep getting threatning cut off notices and saying I owe this big bill--can you fix this please*Thanks
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DISH

Customer service issue
Reported by GetHuman-ritaannr
Sep 22nd, 2019 - 22d ago
I have an issue with DISH too
Fixed
Seen by 4 customers so far
Similar issue to 3657 others
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Timeline
GetHuman-ritaannr started working on this issue
Sep 22nd 11:43am
GetHuman-ritaannr indicated the issue is not fixed yet.
Sep 22nd 11:44am
GetHuman-ritaannr confirmed the issue is fixed. Hooray!
Sep 23rd 12:11pm