I recently took over my husbands account---a new account but useing the same account nu...

GetHuman-ritaannr's problème de service client avec DISH de septembre 2019

Aide sur mon problème DISH
The issue in GetHuman-ritaannr's own words
I recently took over my husbands account---a new account but useing the same account number--my account has been set up--havent received my first bill yet.I called when my husband passed away--so he doesnt owe a bill but I keep getting emails saying I owe a big bill--which I dont,My bill will be ** dollars a month--which I havent received yet.I have talked to customer service concerning this matter several times,hasnt been resolved yet,The phone number for the account is ***-***-****--or maybe my phone number--***-***-****-- Account Number*ending in ****--I would like to have this resolved.Like I said--I dont owe a bill yet--and have talked numerous times to customer support*Thanks*Rita Harris***ps--*Paul doesnt owe a bill either-- I called when he passed away--changed account to mine--just had to leave it as same account number to get the discounts--I couldnt afford the payment he had--hope this is understandable--when I call they say it's ok but I hate to keep getting threatning cut off notices and saying I owe this big bill--can you fix this please*Thanks

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DISH

Problème de service client
Reported by GetHuman-ritaannr
sept. 22, 2019 - il y a un an
Fixed
Vu par 6 clients jusqu'à présent
Problème similaire à 3657 autres
0 clients suivant ce
Items needed
Nom du compte
Numéro de téléphone du compte
Adresse e-mail sur le compte
Adresse de facturation

Timeline

GetHuman-ritaannr a commencé à travailler sur ce problème
sept. 22, 2019 11:43am
GetHuman-ritaannr indique que le problème n'est pas encore résolu.
sept. 22, 2019 11:44am
GetHuman-ritaannr a confirmé que le problème était résolu. Hourra!
sept. 23, 2019 12:11pm