Went to your store. The salesclerk didn't even know basic details about the phones. I w...
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The issue in GetHuman-danfines's own words
Went to your store. The salesclerk didn't even know basic details about the phones. I wanted to upgrade because I needed a better camera. The manager was not available but in the back. He walked right past his flustered clerk to go outside to smoke a cigarette. Really. Finally, I sold myself a new phone because the salesclerk was useless. The manager walks right past us after smoking, ignored my request for help and closed the back office door. Turns out the only phone protectors you had were pink and light blue. I am a ** year old man. Non starter. A few days later I had a teledoc appointment. I was in the store parking lot and the service was so poor we had to conduct the visit via text. Really. I couldn't even get into my own account online tonight. I have tried repeatedly to get in touch with someone. I have been with you guys for over * years (phone number ***-***-**** look it up). I am so disgusted I have now signed up with another carrier. See you. Never.
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