I bought a cell phone from a friend's friend and it came with * months service already...

GetHuman-kevindbm's customer service issue with Cricket Wireless from August 2019

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The issue in GetHuman-kevindbm's own words
I bought a cell phone from a friend's friend and it came with * months service already paid. I can't get a hold of the person I bought it from and the phone was stolen. So I bought a new phone and i was trying to get my service switched over from the stolen phone to the new one but I don't know the account info that was setup when I bought the phone. I still have the box of the stolen phone that has the IMEI and all that stuff on it but cricket said they can't help without knowing the person's name who set up the account
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Cricket Wireless

Customer service issue
Reported by GetHuman-kevindbm
Aug 26th, 2019 - 3 mos ago
I have an issue with Cricket Wireless too
Not resolved
Seen by 4 customers so far
Similar issue to 4828 others
0 customers following this
Items needed
Phone number
Last 4 of SSN
Name on the account
Billing address
Timeline
GetHuman-kevindbm started working on this issue
Aug 26th 3:38am