I was in the Cox Store at *** N. Rancho Las Vegas, NV on Monday, September **th. **My...

GetHuman3613067's problème de service client avec Cox Communications de septembre 2019

Aide sur mon problème Cox Communications
First: share to improve GetHuman3613067's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman3613067 may need:
Nom du compte, adresse e-mail du compte, numéro de compte, code PIN du compte, numéro de téléphone du compte et adresse de service du compte
The issue in GetHuman3613067's own words
I was in the Cox Store at *** N. Rancho Las Vegas, NV on Monday, September **th. **My name is Peggy Lee, Cell * is ***-***-****, PIN **** and Service Address is **** Fremont Street Apt ***.**On I received a Cox Cable Mini Box to receive Cable TV and a Internet Modem to connect to my HP Desktop. **I setup my Mini Box to the Cable in the Wall according to instructions. However, received an Error Message on my HDTV Screen. **I called Cox Tech Support Monday Evening and was told that the Cable Signal was going out to my Apartment. I did not use the Cable Splitter when I connect my Mini Box. **So next I tried connecting my Internet Modem to the Cable in the Wall and I received Error Message ***. **I realized it is not the Cox Cable or Modem but the Cable that is in my Studio Apartment. I was told the previous Tenant had Cox Cable Service. But my Apartment was remodeled before I moved in. **In addition, the Apartment Building Office is the subscriber to the Cox Cable Service for this address. **Can I get a Service Technician to repair the Cable from the Wall? **I had my iphone stolen and my new cell arrives by Monday, September **rd. So I can't receive call until my new Cell are arrives. **I forgot my Email password and need my Cell to receive text messages to reset my password. I can't retrieve my Email messages because I set up my Email account to only respond to my Cell * for Text messages. **Could contact the Office Personal at **** Fremont Street by Telephone when the Cox Technician can repair my Cable Cord to the wall in Apartment ***?**Thank you for your help.

GetHuman3613067 did not yet indicate what Cox Communications should do to make this right.

How GetHuman3613067 fixed the problem

We are waiting for GetHuman3613067 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Cox Communications's attention and get better help faster. Tap below to get started.
Vous avez également Cox Communications problèmes?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Cox Communications

Problème de service client
Reported by GetHuman3613067
sept. 19, 2019 - il y a un an
Not resolved
Vu par 3 clients jusqu'à présent
Problème similaire à 1548 autres
0 clients suivant ce

Timeline

GetHuman3613067 a commencé à travailler sur ce problème
sept. 19, 2019 12:47am
GetHuman3613067 indique que le problème n'est pas encore résolu.
sept. 24, 2019 10:56pm
GetHuman3613067 indique que le problème n'est pas encore résolu.
sept. 24, 2019 10:58pm
GetHuman3613067 indique que le problème n'est pas encore résolu.
sept. 24, 2019 10:58pm
GetHuman3613067 indique que le problème n'est pas encore résolu.
sept. 24, 2019 10:58pm