My Cox Cable Problem has been resolved and I am Happy this service is Here for Us! :)

GetHuman3613067's customer service issue with Cox Communications from September 2019

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The issue in GetHuman3613067's own words
Get My Cox Cable Cord in the Wall fixed.**Cox Cable Service keep going out after the Cox Cable Cord in the Wall had been fixed. ... I was in the Cox Store at *** N. Rancho Las Vegas, NV on Monday, September **th. **My name is Peggy Lee, Cell * is ***-***-**** and Service Address is **** Fremont Street Apt ***.**On I received a Cox Cable Mini Box to receive Cable TV and a Internet Modem to connect to my HP Desktop. **I setup my Mini Box to the Cable in the Wall according to instructions. However, received an Error Message on my HDTV Screen. **I called Cox Tech Support Monday Evening and was told that the Cable Signal was going out to my Apartment. I did not use the Cable Splitter when I connect my Mini Box. **So next I tried connecting my Internet Modem to the Cable in the Wall and I received Error Message ***. **I realized it is not the Cox Cable or Modem but the Cable that is in my Studio Apartment. I was told the previous Tenant had Cox Cable Service. But my Apartment was remodeled before I moved in. **In addition, the Apartment Building Office is the subscriber to the Cox Cable Service for this address. **Can I get a Service Technician to repair the Cable from the Wall? **I had my iphone stolen and my new cell arrives by Monday, September **rd. So I can't receive call until my new Cell are arrives. **I forgot my Email password and need my Cell to receive text messages to reset my password. I can't retrieve my Email messages because I set up my Email account to only respond to my Cell * for Text messages. **Could contact the Office Personal at **** Fremont Street by Telephone when the Cox Technician can repair my Cable Cord to the wall in Apartment ***?**Thank you for your help.*******************************************************************************************************************************************************************************************************************************************************************************************************************************************
I am Happy with GetHuman service is Here for Us! :)
My Cox Cable Problem has been resolved by the Cox Tech fixing Cox Cable Cord in the Wall.
I am Happy with GetHuman service is Here for Us! :)
The Cox Cable Service keep going out after the Cox Cable was fixed. But the Cox Tech returned within an hour's time to resolved this issue as well.
I have an issue with Cox Communications too
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Cox Communications

Cox Cable Cord my Apartment Wall and keeping the Cox Cable Service Connection from going off and out.
Customer service issue
Reported by GetHuman3613067
Sep 19th, 2019 - 25d ago
I have an issue with Cox Communications too
Not resolved
Seen by 5 customers so far
Similar issue to 1547 others
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Timeline
GetHuman3613067 started working on this issue
Sep 19th 12:41am