My Cox Cable Problem has been resolved and I am Happy this service is Here for Us! :)

GetHuman3613067's problème de service client avec Cox Communications de septembre 2019

Aide sur mon problème Cox Communications
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The issue in GetHuman3613067's own words
Get My Cox Cable Cord in the Wall fixed.**Cox Cable Service keep going out after the Cox Cable Cord in the Wall had been fixed. ... I was in the Cox Store at *** N. Rancho Las Vegas, NV on Monday, September **th. **My name is Peggy Lee, Cell * is ***-***-**** and Service Address is **** Fremont Street Apt ***.**On I received a Cox Cable Mini Box to receive Cable TV and a Internet Modem to connect to my HP Desktop. **I setup my Mini Box to the Cable in the Wall according to instructions. However, received an Error Message on my HDTV Screen. **I called Cox Tech Support Monday Evening and was told that the Cable Signal was going out to my Apartment. I did not use the Cable Splitter when I connect my Mini Box. **So next I tried connecting my Internet Modem to the Cable in the Wall and I received Error Message ***. **I realized it is not the Cox Cable or Modem but the Cable that is in my Studio Apartment. I was told the previous Tenant had Cox Cable Service. But my Apartment was remodeled before I moved in. **In addition, the Apartment Building Office is the subscriber to the Cox Cable Service for this address. **Can I get a Service Technician to repair the Cable from the Wall? **I had my iphone stolen and my new cell arrives by Monday, September **rd. So I can't receive call until my new Cell are arrives. **I forgot my Email password and need my Cell to receive text messages to reset my password. I can't retrieve my Email messages because I set up my Email account to only respond to my Cell * for Text messages. **Could contact the Office Personal at **** Fremont Street by Telephone when the Cox Technician can repair my Cable Cord to the wall in Apartment ***?**Thank you for your help.*******************************************************************************************************************************************************************************************************************************************************************************************************************************************
I am Happy with GetHuman service is Here for Us! :)
My Cox Cable Problem has been resolved by the Cox Tech fixing Cox Cable Cord in the Wall.
I am Happy with GetHuman service is Here for Us! :)
The Cox Cable Service keep going out after the Cox Cable was fixed. But the Cox Tech returned within an hour's time to resolved this issue as well.
How GetHuman3613067 fixed the problem

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Cox Communications

Cox Cable Cord my Apartment Wall and keeping the Cox Cable Service Connection from going off and out.
Problème de service client
Reported by GetHuman3613067
sept. 19, 2019 - il y a un an
Not resolved
Vu par 6 clients jusqu'à présent
Problème similaire à 1547 autres
0 clients suivant ce
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Timeline

GetHuman3613067 a commencé à travailler sur ce problème
sept. 19, 2019 12:41am