My internet bill has increased to an amount way above my current budget of what I can a...

GetHuman2189973's problème de service client avec Cox Communications de février 2019

10 vues | 814 similaire | 0 suivant
Aide sur mon problème Cox Communications
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The issue in GetHuman2189973's own words
My internet bill has increased to an amount way above my current budget of what I can afford. I signed into chat and the agent stated they would leave notes on my account and gave me a * to call in the morning. She said they could certainly assist me with some type of loyalty*military credit of some sort. When I called in the morning, there were no notes on my account as stated and the customer service agent did not assist me in any way except to tell me no there was nothing that could be done. I have been getting offers to bundle my Directv service with my internet which I have been holding off on only to remain a Cox customer but so far, no one has been able to assist me. Is there someone in the organization that could possibly assist me to remain a customer? Thanks in advance.

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Cox Communications

Problème de service client
Reported by GetHuman2189973
févr. 12, 2019 - il y a 2 ans
Fixed
Vu par 10 clients jusqu'à présent
Problème similaire à 814 autres
0 clients suivant ce
Items needed
Nom du compte
Compte email
Numéro de compte
NIP du compte
Numéro de téléphone du compte
Adresse du service de compte

Timeline

GetHuman2189973 a commencé à travailler sur ce problème
févr. 12, 2019 2:28pm
GetHuman2189973 indique que le problème n'est pas encore résolu.
févr. 12, 2019 2:29pm