several weeks ago we had to have a new xfinity box after connecting box I could not get...

GetHuman7833495's problème de service client avec Comcast de septembre 2022

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The issue in GetHuman7833495's own words
several weeks ago we had to have a new xfinity box after connecting box I could not get my netflix movies to work my user name and password is ok but under that its says billed by xfinity that was never there because I am not billed by xfinity I am billed from Netflix do not go through any network. I believe this is the problem I want that off my screen Netflix says this is your problem. I have amazon Prime and do not have any problem watching movies. When I start Netflix its says start membership goes back to something happened start over same thing ever time. I have repeated asked for this to be fixed I get bounced from one to another. Please help

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Comcast

Problème de service client
Reported by GetHuman7833495
sept. 24, 2022 - il y a 2 mois
Not resolved
Vu par 5 clients jusqu'à présent
Problème similaire à 679 autres
0 clients suivant ce

Timeline

GetHuman7833495 a commencé à travailler sur ce problème
sept. 24 4:13pm