It says I have WiFi but no internet. I just got the service and plugged it in to the wa...

GetHuman1950939's customer service issue with Comcast from January 2019

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The issue in GetHuman1950939's own words
It says I have WiFi but no internet. I just got the service and plugged it in to the wall. I may need a tech to be sent out. I am not sure if the line from the pole has been cut. There has been service in the house since previously but that was about * years ago
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Comcast

Customer service issue
Reported by GetHuman1950939
Jan 12th, 2019 - 9 mons ago
I have an issue with Comcast too
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Seen by 1 customer so far
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Timeline
GetHuman1950939 started working on this issue
Jan 12th 4:18pm
GetHuman1950939 confirmed the issue is fixed. Hooray!
Jan 12th 4:18pm