I got a tv and internet bundle, and it wasnt working. You sent out a IT guy and he show...
GetHuman1708525's customer service issue with Comcast from December 2018
Help with my Comcast issue
Next: our robot will wait on hold for GetHuman1708525 to get a Comcast rep on the line!
Always use the GetHuman Phone tocall Comcast. We wait on hold and get a rep on the line for you faster and for free!
First: share to improve GetHuman1708525's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman1708525 may need:
Name on account, Billing Address, Last four of social security, and Account PIN
The issue in GetHuman1708525's own words
I got a tv and internet bundle, and it wasnt working. You sent out a IT guy and he showed up way before my scheduled time and i missed him. I want that bundle removed and I'm not going to pay for this bundle you just billed me for. I want my old package where i had internet and a home phone.
GetHuman1708525 did not yet indicate what Comcast should do to make this right.
I have an issue with Comcast too
How GetHuman1708525 fixed the problem
We are waiting for GetHuman1708525 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.