Stuck in Cancun Mexico without use of my Chase debit card. I confirmed with Chase at th...

GetHuman1583741's customer service issue with Chase from November 2018

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The issue in GetHuman1583741's own words
Stuck in Cancun Mexico without use of my Chase debit card. I confirmed with Chase at the beginning of my vacation that I was, in fact, on vacation. Tried to call both numbers on the back of my card and both gave me a pre-recorded message in Spanish and then disconnected.
GetHuman1583741 did not yet indicate what Chase should do to make this right.
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Chase

Customer service issue
Reported by GetHuman1583741
Nov 18th, 2018 - a yr ago
I have an issue with Chase too
Not resolved
Seen by 6 customers so far
Similar issue to 1961 others
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Timeline
GetHuman1583741 started working on this issue
Nov 18th, 2018 8:21pm