I noticed a strange fee for **$ on my last auto bill. Code: late chg paymnt. This payme...

GetHuman3473530's customer service issue with Chase Auto Finance from August 2019

Help with my Chase Auto Finance issue
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Name on account, VIN number, Date of birth, Make and model of vehicle, Email address on account, and Billing address
The issue in GetHuman3473530's own words
I noticed a strange fee for **$ on my last auto bill. Code: late chg paymnt. This payment was submitted on time, so I'm curious why this charge is here
GetHuman3473530 did not yet indicate what Chase Auto Finance should do to make this right.
I have an issue with Chase Auto Finance too
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Chase Auto Finance

Customer service issue
Reported by GetHuman3473530
Aug 23rd, 2019 - a mon ago
I have an issue with Chase Auto Finance too
Not resolved
Seen by 3 customers so far
Similar issue to 825 others
0 customers following this
Timeline
GetHuman3473530 started working on this issue
Aug 23rd 11:10pm