I have a new auto loan. I've received nothing in the mail to start my account and pay m...

GetHuman3461688's customer service issue with Chase Auto Finance from August 2019

Help with my Chase Auto Finance issue
The issue in GetHuman3461688's own words
I have a new auto loan. I've received nothing in the mail to start my account and pay my bill it is due on August **st
GetHuman3461688 did not yet indicate what Chase Auto Finance should do to make this right.
I have an issue with Chase Auto Finance too
How GetHuman3461688 fixed the problem
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Chase Auto Finance

Customer service issue
Reported by GetHuman3461688
Aug 21st, 2019 - a mon ago
I have an issue with Chase Auto Finance too
Fixed
Seen by 5 customers so far
Similar issue to 822 others
0 customers following this
Items needed
Name on account
VIN number
Date of birth
Make and model of vehicle
Email address on account
Billing address
Timeline
GetHuman3461688 started working on this issue
Aug 21st 7:11pm
GetHuman3461688 indicated the issue is not fixed yet.
Aug 22nd 10:15am
GetHuman3461688 confirmed the issue is fixed. Hooray!
Aug 24th 8:03pm