want to make payment on line but can't

GetHuman-namaschi's customer service issue with Chase Auto Finance from August 2019

Help with my Chase Auto Finance issue
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Name on account, VIN number, Date of birth, Make and model of vehicle, Email address on account, and Billing address
The issue in GetHuman-namaschi's own words
The problem: want to make payment on line but can't
GetHuman-namaschi did not yet indicate what Chase Auto Finance should do to make this right.
I have an issue with Chase Auto Finance too
How GetHuman-namaschi fixed the problem
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Chase Auto Finance

Customer service issue
Reported by GetHuman-namaschi
Aug 21st, 2019 - a mon ago
I have an issue with Chase Auto Finance too
Not resolved
Seen by 2 customers so far
Similar issue to 821 others
0 customers following this
Timeline
GetHuman-namaschi started working on this issue
Aug 21st 6:24pm
GetHuman-namaschi confirmed the issue is fixed. Hooray!
Aug 24th 3:15pm
GetHuman-namaschi indicated the issue is not fixed yet.
Aug 24th 3:16pm