I need someone to walk me through the process of setting up my CenturyLink modem. The g...

GetHuman2657115's service setup issue with CenturyLink from April 2019

1 view
 | 
596 similar
 | 
1 following
Help with my CenturyLink issue
First: share to improve GetHuman2657115's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman2657115's next move: talk to CenturyLink when they open.
CenturyLink's call center is closed now. We will send GetHuman2657115 a reminder to call them when they open. Nothing to do for now but wait!
Before contacting them, items GetHuman2657115 may need:
Account holder name, Account number, Billing address, Account phone number, and Last 4 digits of Social Security number
The issue in GetHuman2657115's own words
I need someone to walk me through the process of setting up my CenturyLink modem. The guide I received is not enough help! The DSL light is red, how can I get it to turn green? I don't want to disconnect from my current ISP before I know what to do to get back online with my CenturyLink modem.
GetHuman2657115 did not yet indicate what CenturyLink should do to make this right.
I have an issue with CenturyLink too
How GetHuman2657115 fixed the problem
We are waiting for GetHuman2657115 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get CenturyLink's attention and get better help faster. Tap below to get started.
Having CenturyLink issues too?
Get tips from pros & other customers, and get it handled faster:
Pour de meilleurs résultats, écrivez au moins 100 caractères
Cette adresse e-mail n'est pas valide
Follow this issue
See how GetHuman2657115 fixes it.
Cette adresse e-mail n'est pas valide

CenturyLink

service setup issue
Reported by GetHuman2657115
Apr 1st, 2019 - 5 mons ago
I have an issue with CenturyLink too
Not resolved
Seen by 1 customer so far
Similar issue to 596 others
1 customer following this
Follow this issue to see how it gets fixed
Timeline
GetHuman2657115 started working on this issue
Apr 1st 2:02pm