My whole account is screwed up because the phone number on the account is my uncle's ph...

GetHuman3112143's customer service issue with Capital One from June 2019

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The issue in GetHuman3112143's own words
My whole account is screwed up because the phone number on the account is my uncle's phone but he never answers and I forgot my password, and I never received my card in the mail.. how can I be having so much trouble with this account..
GetHuman3112143 did not yet indicate what Capital One should do to make this right.
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Capital One

Customer service issue
Reported by GetHuman3112143
Jun 19th, 2019 - a mon ago
I have an issue with Capital One too
Not resolved
Seen by 4 customers so far
Similar issue to 7876 others
0 customers following this
Items needed
Card Number
Name of Account Holder
Numéro de téléphone
Email on Account
Billing Address
Social Security
Timeline
GetHuman3112143 started working on this issue
Jun 19th 11:13am
GetHuman3112143 confirmed the issue is fixed. Hooray!
Jun 19th 11:14am
GetHuman3112143 indicated the issue is not fixed yet.
Jun 19th 11:15am