I made a payment to you on Jan **th. It was for **.**. I even called and spoke to an...
GetHuman2159043's customer service issue with Capital One from February 2019
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The issue in GetHuman2159043's own words
I made a payment to you on Jan **th. It was for **.**. I even called and spoke to an agent and he and i called my bank and the back verified that the money was paid to Capital one. The agent told me to fax the proof that it was taken from my bank. I did that and never heard from anyone again. I would like to have that money credited to my account. I went to the bank last week and they called corporate and they said Capital one has the money. Can someone please help me?
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