I made a payment to you on Jan **th. It was for **.**. I even called and spoke to an...

GetHuman2159043's customer service issue with Capital One from February 2019

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The issue in GetHuman2159043's own words
I made a payment to you on Jan **th. It was for **.**. I even called and spoke to an agent and he and i called my bank and the back verified that the money was paid to Capital one. The agent told me to fax the proof that it was taken from my bank. I did that and never heard from anyone again. I would like to have that money credited to my account. I went to the bank last week and they called corporate and they said Capital one has the money. Can someone please help me?
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Capital One

Customer service issue
Reported by GetHuman2159043
Feb 12th, 2019 - 12d ago
I have an issue with Capital One too
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Seen by 3 customers so far
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GetHuman2159043 started working on this issue
Feb 12th 1:06am