I can call and text, but cannot access my internet. I called Boost Mobile's customer s...

GetHuman-hclott's customer service issue with Boost Mobile from April 2019

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The issue in GetHuman-hclott's own words
I can call and text, but cannot access my internet. I called Boost Mobile's customer service and follow their prompts towards refiguring my phone. However after a few steps, customers service said instructions should pop on on my screen after restarting it, but it never appeared so i wasnt even able to complete their solution for my issue.
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Boost Mobile

Customer service issue
Reported by GetHuman-hclott
Apr 18th, 2019 - 4 mons ago
I have an issue with Boost Mobile too
Not resolved
Seen by 5 customers so far
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Timeline
GetHuman-hclott started working on this issue
Apr 18th 5:23pm