I bought a boost mobile sim card kit for my boost mobile phone but why is my device say...

GetHuman-lanetted's customer service issue with Boost Mobile from March 2019

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The issue in GetHuman-lanetted's own words
I bought a boost mobile sim card kit for my boost mobile phone but why is my device saying that the sim is locked
GetHuman-lanetted did not yet indicate what Boost Mobile should do to make this right.
I have an issue with Boost Mobile too
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Boost Mobile

Customer service issue
Reported by GetHuman-lanetted
Mar 29th, 2019 - 8 mos ago
I have an issue with Boost Mobile too
Not resolved
Seen by 14 customers so far
Similar issue to 21076 others
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Items needed
Name on account
Phone number
4 Digit PIN
Timeline
GetHuman-lanetted started working on this issue
Mar 29th 10:24pm