my * year old moto e-* stopped turning on...battery fully charged...hangs at blue scree...

GetHuman-eddiefun's customer service issue with Boost Mobile from December 2018

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The issue in GetHuman-eddiefun's own words
my * year old moto e-* stopped turning on...battery fully charged...hangs at blue screen with red m ..how can i re-set it?*or how can i get it fixed?*phone or battery never got wet.i did the ** sec power hold.no go....
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Boost Mobile

Customer service issue
Reported by GetHuman-eddiefun
Dec 7th, 2018 - 8d ago
I have an issue with Boost Mobile too
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Seen by 4 customers so far
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Timeline
GetHuman-eddiefun started working on this issue
Dec 7th 6:35am