I have a AAA Travel Advantage Visa credit card, but they transitioned the card from Ban...

GetHuman7920875's problème de service client avec Bank of America de novembre 2022

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The issue in GetHuman7920875's own words
I have a AAA Travel Advantage Visa credit card, but they transitioned the card from Bank of America to Comenity Bank. Problem is that Bank of America billed me for my October statement after the fact, and I mailed Bank of America my full payment with their payment coupon to the Wilmington, DE address as I always do. That was over two weeks ago, and Comenity Bank still shows my balance as open! I spoke to Bank of America, but they couldn't help me since they closed that Visa account. I've spoken to AAA (no help), and I've spoken to Comenity, as well, but all they could do was file a report. I really should never have been billed by B of A, and Comenity never did send me a physical statement. Do I have any other options? It seems B of A should've forwarded that payment by now.

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Bank of America

Problème de service client
Reported by GetHuman7920875
nov. 1er, 2022 - il y a 3 mois
Not resolved
Vu par 14 clients jusqu'à présent
Problème similaire à 467 autres
1 client suit


GetHuman7920875 a commencé à travailler sur ce problème
nov. 1er, 2022 7:01pm
GetHuman7920875 indique que le problème n'est pas encore résolu.
nov. 2, 2022 1:24am