I have a AAA Travel Advantage Visa credit card, but they transitioned the card from Ban...

GetHuman7920875's problème de service client avec Bank of America de novembre 2022

Aide sur mon problème Bank of America
First: share to improve GetHuman7920875's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman7920875 may need:
Numéro de carte, nom sur le compte, 4 derniers SSN, adresse sur le compte et votre anniversaire
The issue in GetHuman7920875's own words
I have a AAA Travel Advantage Visa credit card, but they transitioned the card from Bank of America to Comenity Bank. Problem is that Bank of America billed me for my October statement after the fact, and I mailed Bank of America my full payment with their payment coupon to the Wilmington, DE address as I always do. That was over two weeks ago, and Comenity Bank still shows my balance as open! I spoke to Bank of America, but they couldn't help me since they closed that Visa account. I've spoken to AAA (no help), and I've spoken to Comenity, as well, but all they could do was file a report. I really should never have been billed by B of A, and Comenity never did send me a physical statement. Do I have any other options? It seems B of A should've forwarded that payment by now.

GetHuman7920875 did not yet indicate what Bank of America should do to make this right.

How GetHuman7920875 fixed the problem

We are waiting for GetHuman7920875 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Bank of America's attention and get better help faster. Tap below to get started.
Vous avez également Bank of America problèmes?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Bank of America

Problème de service client
Reported by GetHuman7920875
nov. 1er, 2022 - il y a 3 mois
Not resolved
Vu par 14 clients jusqu'à présent
Problème similaire à 467 autres
1 client suit

Timeline

GetHuman7920875 a commencé à travailler sur ce problème
nov. 1er, 2022 7:01pm
GetHuman7920875 indique que le problème n'est pas encore résolu.
nov. 2, 2022 1:24am