The Bank is horrendous, after ** years I would like to find another bank.

GetHuman3611949's customer service issue with Bank of America from September 2019

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The issue in GetHuman3611949's own words
A bank of America representative has informed me that approximately $**** from my checking account (************) is being held by the Bank of America LEGAL DEPARTMENT pursuant to a New York State Child Support Lien. My ex-wife is now trying to persuade a judge to throw me in jail for non-payment of this $*,***. The next court date is tomorrow. Can someone help me please?
The bank showed a complete disregard for me. The bank seems lost in a bureaucratic maze of rules and procedures and is now utterly incapable of servicing its customers in the fast and professional manner for which it was once famous.
GetHuman3611949 did not yet indicate what Bank of America should do to make this right.
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Bank of America

Customer service issue
Reported by GetHuman3611949
Sep 18th, 2019 - a mon ago
I have an issue with Bank of America too
Not resolved
Seen by 16 customers so far
Similar issue to 18518 others
0 customers following this
Timeline
GetHuman3611949 started working on this issue
Sep 18th 8:47pm