A mortgage bill was charged to my account that I had canceled prior to processing, and...
GetHuman1636535's customer service issue with Bank of America from September 2019
Help with my Bank of America issue
Next: our robot will wait on hold for GetHuman1636535 to get a Bank of America rep on the line!
Always use the GetHuman Phone tocall Bank of America. We wait on hold and get a rep on the line for you faster and for free!
First: share to improve GetHuman1636535's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman1636535 may need:
Card number, Name on account, Last 4 of SSN, Address on account, and Your birthday
The issue in GetHuman1636535's own words
A mortgage bill was charged to my account that I had canceled prior to processing, and rescheduled for October* however, the charge still went through, which placed my account in the negative and is causing overdraft fees and rejecting other scheduled bills, causing more fees. Please resolve as soon as possible. Thank you.
GetHuman1636535 did not yet indicate what Bank of America should do to make this right.
I have an issue with Bank of America too
How GetHuman1636535 fixed the problem
We are waiting for GetHuman1636535 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.